Privacy Policy
Information we receive
We may receive information you choose to provide, such as your name, company, role, email address, support request, project details, and any files or screenshots you send to us. Where a LynqForge app or service is connected to equipment or technical assets, we may also receive account identifiers, device or system data, usage logs, and diagnostic information needed to provide, maintain, or support that app or service.
How we use information
We use information to respond to enquiries, provide support, understand project requirements, operate mobile applications, show relevant app or system information, diagnose issues, maintain security, improve service reliability, and keep appropriate business records. We do not use personal information for profiling, resale, or unrelated marketing.
App data
Where a LynqForge mobile app collects additional categories of data, those categories should be disclosed in the app experience and in the relevant App Store privacy information. App or system data is intended to be available only to the relevant customer, account, or authorised user. LynqForge staff may access it only where needed for support, maintenance, diagnostics, security, or legal obligations.
Sharing
We do not sell or lease personal information, and we do not share it for cross-context behavioural advertising. We may share information with service providers where needed to operate the website, host or support applications, provide analytics or diagnostics, meet legal obligations, or protect our systems. Service providers should process information only on our behalf and for the services they provide.
Security
We use reasonable technical and organisational safeguards to protect information, such as access controls, secure communication where available, secure storage practices, and limits on internal access. No website, app, or connected system can be guaranteed to be completely secure.
Retention
We keep information only for as long as it is needed for the purpose it was provided, to operate or support an app or service, for support records, for legitimate business needs, or where required by law. If you ask us to delete information, we will do so within a reasonable timeframe unless we need to keep it for legal, security, support, or business record reasons.
Your rights
Depending on where you live, you may have rights to access, correct, receive a copy of, delete, or restrict the use of your personal information. You may also have the right to withdraw consent where processing is based on consent. We may need to verify your identity before responding to a request.
Sensitive information
The public website is not intended to collect sensitive personal information. Please do not send sensitive information unless it is necessary for a support request, app issue, or agreed project. If sensitive information is needed for a specific app or service, that should be explained in the relevant app, agreement, or support process.
Do Not Track and privacy controls
Some browsers send Do Not Track signals. The LynqForge website does not currently respond to those signals. You can use your browser, device, or app settings to manage available privacy controls.
Changes to this policy
We may update this policy when our services, apps, legal requirements, or privacy practices change. The latest version will be posted on this website, and important changes may also be communicated through the relevant app or support channel.
Terms of Use
Use of this website
You may use this website to learn about LynqForge and contact the company. You may not misuse the site, interfere with its operation, or attempt to access systems that are not intended for public use.
Information on the site
Website content is provided for general information. It is not a technical specification, professional advice, guarantee, or binding commercial offer unless confirmed in a written agreement.
Intellectual property
The LynqForge name, logo, website content, and related materials belong to LynqForge or its licensors. You may not copy or reuse them except where permitted by law or written permission.
Mobile applications
Mobile applications distributed through Apple platforms may also be subject to Apple's standard end user license terms and any app-specific notices provided with the app.